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Orders are ready for shipment within 3 weeks of your profile photo arriving in our inbox (

Unframed Silhouettes are ready to ship in 7 business days of your profile photo arriving in our inbox

Ornaments are ready to ship in 7 business days of your profile photo arriving in our inbox

Everything we do is made to order just for you so pretty please allow the allotted time for us to create your silhouette and to hand craft your custom item. We are a team of mama bears of artisans and artists using real mama hands to create something wonderful and beautiful for you. And, real human mama will respond to your emails. So, seriously, if you have any questions or concerns, just reach out. We want to fix anything, make it right and get you happy. Oz behind the internet curtain is actually just sipping on green tea wondering how to squeeze in a few more silhouettes before daycare pickup. 

We ship using USPS and UPS, which you can choose in your cart. Shipping times depend on your location - usually 2-8 business days because that's what USPS says is true. This is no guarantee, but we cross our fingers every time.

The size you order is the size of the piece before framing. Our frames add approximately an additional .75 - 1 inches to each side:

Example Dimensions:
8x8 - Final Dimensions: 9.5x9.5
10x10 - Final Dimensions: 11.5x11.5
12x12 - Final Dimensions: 13.5x13.5

All of our pieces are handmade in the United States by real humans. And, most of us are moms, too!

Our mats are fabric covered framing industry-standard mats.

Silhouettes are finished with archival custom frame shop methods, permanently sealed to last for many lifetimes.

Each piece is backed with framing paper and a sawtooth hanger and is ready to hang in your home when it arrives.

Use This Profile Photo Guide to take the perfect side photo of your subject.

Email us at Include your order number or let us match your email address to the order.